How long is the gift card valid?
The validity period is 12 months from the date of purchase. It is also indicated on the card.
How do I pay for my purchase?
You can pay:
- by bank transfer – we will send you an invoice to be paid within 7 days;
- cash – if you live in Riga and have chosen delivery by courier.
How to receive a gift card?
You can buy a gift card in the following ways:
- online – card will be sent in PDF format to your email;
- delivery to a specific address — card will be sent to you via “Latvijas Pasts”;
- if you live in Riga – courier delivery.
Depends on your location and type of card:
- electronic card is sent free of charge;
- if you live in Latvia – letter sending costs €1.00;
- if you live in Riga – courier delivery will cost €3.00;
- if you live outside Latvia, you can receive only an e-card.
How quickly will I receive my card?
- Electronic card is sent within 1 hour after payment is received;
- Latvijas pasts – delivery is made within approximately 5 working days after payment is received;
- courier in Riga – within 1 working day, if ordered and paid by 12:00. If you pay later – delivery the next working day until 20:00.
How to use a gift card?
Submit the card to the game host before the game.
No other discounts and promotions can be used when paying for the game with a gift card.
Can I return the gift card and get a refund?
You have the right to return us the gift card and get a refund at any time within 14 days of purchase. Refunds are made only by contacting us and completing a “Refund Declaration Form”. You will receive the refund to the account indicated in the Form within 7 working days after we receive your completed Form. No refunds are made for delivery.